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DON'T KNOW HOW TO BUY? IT'S EASY, FOLLOW THESE STEPS:
1-Choose the model, select the number and click on the buy button
2-You can "CONTINUE SHOPPING" or "GO TO CHECKOUT"
3-Once you have the items you want in the CART, click on the "go to checkout" or "confirm" button
4-Two options will appear:
A-ARE YOU ALREADY REGISTERED? (if you have already bought more times you should not register, just start your session password)
B-NEW CUSTOMER (you must complete the fields to finish the registration process)
-Remember to check the box I HAVE READ AND ACCEPT THE TERMS OF SALE (to continue with the process)
6- CHOOSE PAYMENT METHOD: Select payment by card or pay pal
7- CONFIRM YOUR ORDER
8- You will receive a confirmation email (also check spam or unwanted)
*Shipments are not made to the Portuguese Islands, Canary Islands, Ceuta and Melilla.
FREQUENT QUESTIONS:
Shipping cost:
Free shipping on purchases over €50
Purchases under €50, shipping and handling cost €3.95 (Balearic Islands €7)
Orders paid with PayPal have an additional cost that PayPal charges for the procedures, it is unrelated to our company.
Who do we ship orders with?
At indalas.com we send with NACEX courier.
How long does my package take?
Items typically arrive within 24-72 business hours (Monday-Friday).*
Shipments are made from Monday to Friday as long as they are before 4:00 p.m., which is the time in which the courier company passes by our warehouse to collect the packages.
If the order is placed after 4:00 p.m., it will be shipped the next day.
If the order is placed on a Friday after 4:00 p.m., it will be shipped on Monday.
On Saturdays, Sundays and holidays there is no transport or pick-up.
in times of sales, Christmas, Black Friday, etc., delivery times may be delayed, this being the responsibility of the transport companies, since Siroco meets its deadlines and has no control over deliveries, so incidents caused by courier companies are responsibility of them.
How do I know if my order is correct?
Once you have placed the order, you will receive a confirmation email with your order number and later the invoice.
Do you notify me when the order comes out?
When the order leaves the warehouse, a notification is sent to your email: "shipped".
How is the delivery made?
NACEX will try to make the delivery to you a maximum of two times, they will try to contact you to agree on a time and if it is not successful, the package will go to the office that corresponds to your address, where you must go to pick up your package.
NACEX is not obliged to deliver at a specific time or make calls before delivery, to notify it.
How can I track my package?
NACEX sends you an SMS or email with a tracking number, with which you can see its status at www.nacex.es. This service is external to indalas.com. If you do not receive any notification from NACEX after 24 hours from when your package left, you can contact us and we will help you solve any doubts in this regard.
Is it safe to pay by card?
Card payment is totally secure, once you select that payment method, a new tab belonging to the bank opens, in no case does our website have access to your card.
Can I return or change the product?
Yes, you can return your product; For more information you can click on https://www.indalas.com/gb/content/2-returns-exchangeshttps://www.indalas.com/gb/content/2-returns-exchanges